Terms of Service

1. Acceptance of Terms

Welcome to Heartbeat Woman. These Terms of Service ("Terms") govern your use of our website, services, and ministry programs. By accessing or using our services, you agree to comply with and be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these terms, you may not access or use our services.

2. About Our Ministry

Heartbeat Woman is a faith-based ministry dedicated to empowering women through God's word, fellowship, and spiritual growth. We are located in Boksburg, South Africa, and operate under South African law.

Our mission is to restore the hearts of daughters back to the Father, providing a sacred space for spiritual growth, encouragement, and discovering divine purpose.

3. Use of Website

Permitted Use

You may use our website for personal, non-commercial purposes related to:

• Learning about our ministry and faith-based content
• Subscribing to our newsletter and devotionals
• Participating in events and conferences
• Making donations to support our ministry
• Purchasing ministry-related products
• Requesting prayer and spiritual guidance

Prohibited Use

You agree not to:

• Use our services for any unlawful purpose or in violation of any applicable laws
• Transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use our content for commercial purposes without permission
• Share content that conflicts with Christian values or our ministry beliefs
• Spam or send unsolicited communications through our platforms

4. User Content and Conduct

When you submit content (testimonies, prayer requests, comments), you grant us a non-exclusive, royalty-free license to use, display, and share such content for ministry purposes.

You represent that any content you submit:

• Is truthful and not misleading
• Does not violate any third-party rights
• Is appropriate for a Christian ministry environment
• Does not contain harmful or offensive material

5. Ministry Services

Spiritual Guidance

Our ministry services, including prayer, counseling, and spiritual guidance, are provided as a supplement to, not a replacement for, professional medical or psychological care. We encourage seeking professional help when needed.

Events and Conferences

Event registrations are subject to availability. We reserve the right to modify, cancel, or reschedule events. Refund policies will be communicated at the time of registration.

6. E-Commerce and Purchases

Product Orders

When you purchase products through our shop:

• All sales are final unless products are defective
• Shipping costs and delivery times will be provided at checkout
• We are not responsible for delays caused by shipping carriers
• Products are as described, but colors may vary due to display settings

Payment Processing

We use secure third-party payment processors. By making a purchase, you agree to their terms of service as well as ours.

7. Donations

Donations to Heartbeat Woman are voluntary contributions to support our ministry work. Please note:

• Donations are generally non-refundable
• We will provide donation receipts for tax purposes as required by South African law
• Donations are used to further our ministry objectives
• We reserve the right to return inappropriate donations

8. Intellectual Property

All content on our website, including text, graphics, logos, images, audio clips, and software, is the property of Heartbeat Woman or our content suppliers and is protected by South African and international copyright laws.

You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA) of South Africa.

10. Disclaimers

Ministry Services

Our ministry services are provided in good faith based on Christian principles. We make no guarantees about specific outcomes or results.

Website Availability

We strive to maintain website availability but do not guarantee uninterrupted access. We may suspend service for maintenance or other reasons.

External Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

11. Limitation of Liability

To the fullest extent permitted by South African law, Heartbeat Woman shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Heartbeat Woman, its directors, employees, and volunteers from any claims, damages, or expenses arising from your use of our services or violation of these terms.

13. Governing Law

These Terms are governed by the laws of South Africa. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of South African courts.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

15. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use your services will cease immediately.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Heartbeat Woman regarding your use of our services.

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